Dernières EXIN EX0-114 examen pratique questions et réponses

Pass4Test est aussi un site d'offrir la ressource des connaissances pour le test Certification IT. Selon les Feedbacks venus de gens qui ont untilié les produits de Pass4Test, Pass4Test est un site fiable comme l'outil de se former. Les Q&As offertes par Pass4Test sont bien précises. Les experts de Pass4Test mettent à jour nos documentations de formation de temps de temps.

On peut télécharger quelques parties de Q&A gratuites dans le site Pass4Test à propos de test Certification EXIN EX0-114. Vous pouvez tester notre fiabilité via le démo. Choisir Pass4Test, c'est-à-dire que vous êtes proche d'un pic ensuite de l'Industrie IT.

Pass4Test est un site d'offrir la bonne Q&A EXIN EX0-114. Le produit offert par Pass4Test peut vous aider à réussir ce test très difficile. Si vous ajoutez le produit au panier, vous allez économiser le temps et l'effort. Le produiti Pass4Test est bien réputé dans l'Idustrie IT.

Il demande les connaissances professionnelles pour passer le test EXIN EX0-114. Si vous manquez encore ces connaissances, vous avez besoin de Pass4Test comme une resourece de ces connaissances essentielles pour le test. Pass4Test et ses experts peuvent vous aider à renfocer ces connaissances et vous offrir les Q&As. Pass4Test fais tous efforts à vous aider à se renforcer les connaissances professionnelles et à passer le test. Choisir le Pass4Test peut non seulement à obtenir le Certificat EXIN EX0-114, et aussi vous offrir le service de la mise à jour gratuite pendant un an. Si malheureusement, vous ratez le test, votre argent sera 100% rendu.

Code d'Examen: EX0-114
Nom d'Examen: EXIN (IT Service Mgmt Foundation Bridge based on ISO/IEC 20000 )
Questions et réponses: 78 Q&As

EX0-114 Démo gratuit à télécharger: http://www.pass4test.fr/EX0-114.html

NO.1 What is the difference between a process owner and a process manager?
A. a process owner is responsible for the effectiveness of the process and a process manager is
responsiblefor the realization of the process
B. a process owner is a director and a process manager is a manager
C. a process owner must have a Manager's Certificate and a process manager must have a
Practitioner'scertificate
D. a process owner will work directly with business leadership and the process manager only works within
IT
Answer: A

EXIN   certification EX0-114   EX0-114

NO.2 What data is recorded when an incident is reported to the Service Desk?
A. the name of the person reporting the Incident
B. the name of the person handling the Problem
C. the name of the person who approves the Request for Change (RFC)
D. the names of persons who are authorized to implement Changes in the Configuration
ManagementDatabase (CMDB)
Answer: A

EXIN   EX0-114 examen   EX0-114   EX0-114   certification EX0-114

NO.3 Which of the following is a best practice concerning information security risk assessment?
A. Information security risk assessments should be carried out by an external auditor to maintain
objectivity.
B. Information security risk assessments should be performed as a result of the review of every incident.
C. Information security risk assessments should be performed at agreed intervals and be maintained
duringchanges.
D. Information security risk assessments should be performed once a year.
Answer: C

certification EXIN   EX0-114   EX0-114 examen

NO.4 Due to excessive workload, the Desktop Support group has been unable to meet their agreed service
levels. One of the major contributing factors is the time being spent in direct communication with users.
Which Process or Function can help to alleviate some of this workload?
A. Incident Management
B. Problem Management
C. Service Desk Service
D. Level Management
Answer: C

certification EXIN   EX0-114 examen   EX0-114 examen

NO.5 Which process aims to prevent incidents resulting from changes to the IT infrastructure?
A. Availability Management
B. Change Management
C. Incident Management
D. Problem Management
Answer: B

certification EXIN   certification EX0-114   EX0-114   EX0-114

NO.6 A company decides to apply the principle of continual improvement. Which action would result from this
decision.?
A. Analyze and evaluate the existing situation to identify areas for improvement
B. Analyze customer satisfaction and identify resulting actions
C. Review the Service Management System at least annual
D. Start an internal service organization evaluation
Answer: A

EXIN examen   EX0-114   EX0-114 examen   EX0-114   EX0-114

NO.7 What is used for the assessment of maturity of organizations?
A. CMMI
B. CobITTM
C. ITIL
D. MOF
Answer: A

certification EXIN   EX0-114   EX0-114   EX0-114

NO.8 Which aspect of the IT-Service Industry is considered to be one of the most important, but also one of
the most difficult?
A. constant quality
B. incorporating technological innovations
C. innovating the way services are provided
D. methodological order based on best practices
Answer: A

EXIN examen   EX0-114 examen   EX0-114

NO.9 What is required to be in place for emergency changes?
A. Capacity plans
B. Controlled Acceptance Test environment
C. policies and procedures
D. Service Continuity Plans
Answer: C

EXIN examen   EX0-114   certification EX0-114

NO.10 What defines Service Quality?
A. A series of activities that can be assessed in advance by a provider and customer
B. Achieving a 99.999% continuous level of availability
C. Meeting stated customer requirements and expectations
D. Providing a cost-effective service
Answer: C

EXIN   EX0-114 examen   EX0-114   EX0-114

Il faut une bonne préparation et aussi une série de connaissances professionnelles complètes pour réussir le test EXIN EX0-114. La ressourece providée par Pass4Test peut juste s'accorder votre demande.